Air China’s excellent loyalty program, PhoenixMiles offers an array of options for earning and redeeming points. Members also earn miles through Star Alliance Partners and several other carriers serving Asia. With “Forbidden Pavilion” First Class and “Capital Pavilion” Business Class, PhoenixMiles members enjoy an amazing new level of comfort and service during long international flights. You’ll earn points while you take pleasure in the world-class service they provide.
The PhoenixMiles website offers a calculator to compute kilometers earned per flight on Air China, as well as a redemption calculator to let you know how many kilometers you need to qualify for a free flight. Stays at partner hotels earn points as well, offering many opportunities to accrue miles during trips for business or pleasure.
When you complete four flight segments on Air China or complete a total of 20,000 kilometers in flights, you can redeem an award. PhoenixMiles credits can be redeemed for Air China tickets, Air China upgrades, Star Alliance tickets, Star Alliance upgrades or you can use your miles to purchase items in the PhoenixMiles Shopping City.
Retro-crediting can help you earn PhoenixMiles on flights already taken. Requests must be made within 6 months of taking the flight. Air China's PhoenixMiles's loyalty program offers many benefits that you'll earn while enjoying high-quality service on China's premier airline. |
| Details | |
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| URL: Air China PhoenixMiles Homepage |
| Customer Service contact number: CN: 86-10-84597799; DE: 0049-69-233038; GB: 0044-20-76300919; USA: 001-800-8828122 |
| Validity: Miles are valid for 36 months. |
| Miles/Points transferable to other members?: No |
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| Membership Levels | |
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| Level | Benefits | Activity needed |
| Silver | - 25% mileage bonus.
- Priority Reservation Waitlist.
- Check-In at the Business class counter.
- 20kg excess baggage allowance. | To reach the Silver status you need to earn 40,000 kilometers or fly 30 flight segments within 12 months. | | |
| Gold | - Priority Seat Guarantee until 72 hours before departure.
- Priority Baggage Handling.
- Access to Business Class Lounge. | You need 80,000 kilometers or 50 flight segments to reach Gold status. | | |
| Platinum | - 50% mileage bonus.
- Priority Seat Guarantee until 24 hours before departure.
- Check-In at Firstclass counter.
- 30kg excess baggage allowance.
- Access to First Class Lounge.
| To get the highest level of membership, you need to fly 160,000 kilometers or 90 flight segments within 12 months. | | |
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| News | |
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12.20.2010: Stay with any participating Radisson and Park Plaza hotels in China from 1 December 2010 to 28 February 2011, and earn Triple Miles from your second visit onwards during the Qualifying Period. (Valid until: 02.28.2011)
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| Earn Miles with these partners | Type | Remarks / Ratio |
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| Adria Airways | Airline | 1 km per flown Mile (minimum 500 km) |
| Aegean Airlines | Airline | 1 km per flown Mile (minimum 500 km) |
| Air Canada | Airline | 1 km per flown Mile (minimum 500 km) |
| Air China | Airline | 1 km per flown Mile (minimum 500 km) |
| Air New Zealand | Airline | 1 km per flown Mile (minimum 500 km) |
| All Nippon Airways ANA | Airline | 1 km per flown Mile |
| Andaz Hotel | Hotel | 800 km per stay |
| Asiana Airlines | Airline | 1 km per flown Mile (minimum 500 km) |
| Austrian Airlines | Airline | 1 km per flown Mile (minimum 500 km) |
| Baymont Inns and Suites | Hotel | 1 km per spend 3 US$ |
| Blue1 | Airline | 1 km per flown Mile |
| British Midland bmi | Airline | 1 km per flown Mile (minimum 500 km) |
| Candlewood Suites | Hotel | 800 km per stay |
| Cathay Pacific | Airline | 1 km per flown Mile (minimum 500 km) |
| China Airlines | Airline | 1 km per flown Mile (minimum 500 km) |
| Continental Airlines | Airline | 1 km per flown Mile (minimum 500 km) |
| Courtyard by Marriott | Hotel | 1 km per spend 1 US$ |
| Croatia Airlines | Airline | 1 km per flown Mile (minimum 500 km) |
| Crowne Plaza Hotels & Resorts | Hotel | 800 km per stay |
| Days Inn | Hotel | 1 km per spend 3 US$ |
| Dragonair | Airline | 1 km per flown Mile (minimum 500 km) |
| Egyptair | Airline | 1 km per flown Mile (minimum 500 km) |
| Fairfield Inn by Marriott | Hotel | 1 km per spend 1 US$ |
| Grand Mercure Hotels | Hotel | 400 km per stay |
| GreenTree Inns | Hotel | 200 km per stay |
| Harbour Plaza Hotels and Resorts | Hotel | 800 km per stay |
| Hawthorn Suites | Hotel | 800 km per stay |
| Hilton Hotels | Hotel | 800 km per stay |
| Holiday Inn Express | Hotel | 800 km per stay |
| Holiday Inn Hotels & Resorts | Hotel | 800 km per stay |
| Hotel Indigo | Hotel | 800 km per stay |
| Howard Johnson | Hotel | 1 km per spend 3 US$ |
| Hyatt Hotels & Resorts | Hotel | 800 km per stay |
| Hyatt Place | Hotel | 800 km per stay |
| INN SIDE Hotels | Hotel | 800 km per stay |
| Inter-Continental Hotels & Ressorts | Hotel | 800 km per stay |
| JAL City Hotel | Hotel | 800 km per stay |
| Jinling Hotels & Resort | Hotel | 800 km per stay |
| Jumeirah International Hotels | Hotel | 1 km per spend 1 US$ |
| Knights Inn | Hotel | 1 km per spend 3 US$ |
| Langham Hotels International | Hotel | 1000 km per stay |
| LOT Polish Airlines | Airline | 1 km per flown Mile (minimum 500 km) |
| Lufthansa | Airline | 1 km per flown Mile (minimum 500 km) |
| Mandarin Airlines | Airline | 1 km per flown Mile (minimum 500 km) |
| Mandarin International Hotel Group | Hotel | 800 km per stay |
| Marco Polo Hotel Group | Hotel | 800 km per stay |
| Marriott Conference Centers | Hotel | 1 km per spend 3 US$ |
| Marriott Hotels | Hotel | 1 km per spend 3 US$ |
| Marriott Vacation Club | Hotel | 1 km per spend 3 US$ |
| Me by Melia | Hotel | 800 km per stay |
| Melia Hotels | Hotel | 800 km per stay |
| Mercure Hotels | Hotel | 400 km per stay |
| Meritus Hotels & Resorts | Hotel | 800 km per stay |
| Microtel Inns & Suites | Hotel | 1 km per spend 3 US$ |
| Novotel | Hotel | 400 km per stay |
| Paradisus Hotels | Hotel | 800 km per stay |
| Park Plaza International | Hotel | 800 km per stay |
| Pullman Hotels and Resorts | Hotel | 800 km per stay |
| Radisson Hotels & Resorts | Hotel | 800 km per stay |
| Ramada International Hotels & Resorts | Hotel | 1 km per spend 3 US$ |
| Renaissance Hotels, Resorts & Suites | Hotel | 1 km per spend 3 US$ |
| Residence Inn by Mariott | Hotel | 1 km per spend 1 US$ |
| SAS Scandinavian Airlines | Airline | 1 km per flown Mile |
| ShanDong Airlines | Airline | 1 km per flown Mile (minimum 500 km) |
| Shanghai Airlines | Airline | 1 km per flown Mile (minimum 500 km) |
| Shangri-La Hotels & Resorts | Hotel | 800 km per stay |
| Shenzhen Airlines | Airline | 1 km per flown Mile (minimum 500 km) |
| Singapore Airlines | Airline | 1 km per flown Mile (minimum 500 km) |
| SN Brussels Airlines (Sabena) | Airline | 1 km per flown Mile (minimum 500 km) |
| Sofitel | Hotel | 800 km per stay |
| Sol Hotels | Hotel | 800 km per stay |
| Sol Melia Group | Hotel | 800 km per stay |
| South African Airways | Airline | 1 km per flown Mile (minimum 500 km) |
| Spanair | Airline | 1 km per flown Mile (minimum 500 km) |
| Springhill Suites by Mariott | Hotel | 1 km per spend 1 US$ |
| Staybridge Suites by Holiday Inn | Hotel | 800 km per stay |
| Summerfield Suites | Hotel | 800 km per stay |
| Super 8 Motel | Hotel | 1 km per spend 3 US$ |
| Swiss | Airline | 1 km per flown Mile (minimum 500 km) |
| Swissotel | Hotel | 800 km per stay |
| TAM | Airline | 1 km per flown Mile (minimum 500 km) |
| TAP Air Portugal | Airline | 1 km per flown Mile |
| Thai Airways | Airline | 1 km per flown Mile (minimum 500 km) |
| Towneplace Suites by Mariott | Hotel | 1 km per spend 1 US$ |
| Travelodge | Hotel | 1 km per spend 3 US$ |
| Tryp Hotels | Hotel | 800 km per stay |
| Turkish Airlines | Airline | 1 km per flown Mile (minimum 500 km) |
| United Airlines | Airline | 1 km per flown Mile (minimum 500 km) |
| US Airways | Airline | 1 km per flown Mile (minimum 500 km) |
| Virgin Atlantic Airways | Airline | 1 km per flown Mile |
| Wingate Inns | Hotel | 1 km per spend 3 US$ |
| Worldhotels | Hotel | 800 km per stay |
| Wyndham Hotels & Resorts | Hotel | 800 km per stay |
